To access mecwacare electronic systems such as HR21 (HR/Payroll), mecwanet (intranet) or mecwapedia (Learning Management System) you are required to log in using your username and password as well as to confirm your identity using your smart phone.
If you are having difficulty logging in to one of the above systems, please refer to the below video and work instruction.
- What is MFA? Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a online resource. Here are the MFA Video and MFA Work Instruction
- How to setup Microsoft Outlook on the mobile. Work Instruction Here and Video Here
- How to Log In Microsoft Outlook on the Web Here
- You can reset your password, go to the Password Reset page HERE, enter your username (e.g. John.Smith) then follow the instructions.
If you are still having difficulty logging in, please email the IT Help Desk at itsupport@mecwacare.org.au including your name, phone number, a description of the issue and if possible, screenshots as well as a preferred and alternate time to contact you.
