Our Commitment - mecwacare

Caring is at the heart of everything we do

Whether you need support in your home or an aged care home, respite care, disability services or are looking for activities that connect you with your local community, mecwacare is here to assist you every step of the way.

Through openness in communication, residents and clients, their families and representatives, and staff and volunteers are encouraged to discuss issues and concerns. Our staff and volunteers are supported to assist, guide and engender trust, and residents and clients are encouraged to gain the greatest level of independence and be as actively involved in decision making as they can.

We support our staff to be well trained and accountable, with ongoing learning and development a strong part of our culture, embedding best practice into our systems and processes.

Our Model of Care

We provide person-centred care, respecting individual needs, preferences, and diversity. Clients are active partners in their care, from assessment to decision-making.

Our care model has a strong clinical focus, with registered and enrolled nurses supporting aged care homes, in-home care, quality and risk, learning and development and clinical innovation.

We are committed to inclusive, compassionate, and professional care, ensuring safety, dignity, and respect for all.

Diversity and inclusion at mecwacare

At mecwacare, we celebrate diversity and embrace the unique perspectives, skills, and experiences of every individual.

We are committed to fostering an inclusive environment where all people—regardless of race, ethnicity, language, gender, sexual orientation, socioeconomic status, age, ability, beliefs, or background—feel valued and respected.

Our diversity and inclusion strategy supports equal opportunity, guides our decision-making and strengthens our ability to provide compassionate, person-centred care. We continually assess and improve our practices to ensure a safe, equitable, and welcoming space for all.

Aboriginal and Torres Strait Islander Peoples

mecwacare acknowledges the Kulin Nation as the Traditional Owners of the lands on which we operate. We pay our respects to Ancestors and Elders past, present, and emerging.

Caring for our Environment

At mecwacare, we’re dedicated to reducing our environmental impact and promoting sustainability.

We comply with all regulations and continuously improve our practices to create a greener future.

Privacy Policy

Your privacy matters to us.

mecwacare collects personal information to provide the best care and services tailored to your needs. Our Privacy Policy explains how we protect and handle your information.

Innovation and Technology

We embrace technology to enhance care and support for our residents and clients.

We recognise the importance of inclusive tech in improving wellbeing, communication and quality of life.

We are committed to investing in innovative solutions and support initiatives like the National Broadband Network, eHealth, and TeleHealth. By partnering with key stakeholders, we ensure our clients receive timely information and the best available resources.

Charter of Aged Care Rights

The Charter of Aged Care Rights safeguards the rights of individuals receiving aged care services funded by the Australian Government.

It is a legal framework that ensures respect and dignity in care.